Fair Go Casino Terms & Conditions

These Terms and Conditions govern access to and use of the Fair Go Casino website, games, accounts, promotions and related services. By visiting the site or creating an account, you confirm that you have read, understood and agreed to these terms.

Fair Go Casino is intended for customers in Australia who meet the applicable age and legal requirements. Please read these terms carefully and keep a copy for your records. If you do not agree with any provision, you must not use the services.

Agreeing to These Terms

These Terms and Conditions form a binding agreement between you and Fair Go Casino. They apply whenever you browse the website, register an account, make a deposit, participate in a game or use any related feature.

Game rules, promotional conditions, privacy information and other notices published on the website may form part of this agreement. Where a specific game or promotion has additional rules, those rules apply to the relevant activity alongside these terms.

Who May Use the Casino

You must be at least 18 years old to use Fair Go Casino. You are responsible for ensuring that online gambling is permitted in the place where you are located and for complying with any requirements that apply to you.

We may refuse access where we reasonably believe that a person is underage, located in an unsuitable jurisdiction, unable to meet verification requirements or otherwise not permitted to use the services. You must not allow another person to use your account.

Creating Your Account

Only one personal account may be opened for each customer unless Fair Go Casino gives express written permission otherwise. Registration information must be accurate, complete and kept up to date.

You are responsible for protecting your username, password and other account credentials. Any activity carried out through your account may be treated as activity authorised by you unless you promptly notify Fair Go Casino of suspected unauthorised access.

• Use your own identity and payment details.
• Do not sell, transfer or share your account.
• Update information when it changes.
• Tell Fair Go Casino promptly if you suspect misuse.

Identity and Security Checks

Fair Go Casino may request documents or information to confirm your identity, age, address, payment ownership or source of funds. These checks help protect customers, prevent fraud and support the secure operation of the platform.

Information supplied for verification must be genuine, current and readable. Deposits, withdrawals or account access may be delayed while checks are completed. If requested information is not provided within a reasonable period, Fair Go Casino may restrict or close the account in accordance with these terms.

Making Deposits

You may deposit only through payment methods made available on the Fair Go Casino website. A payment method must belong to you, and you must have authority to use it. Deposits made using another person's card, account or payment instrument are not permitted.

You should check the transaction details before confirming a deposit. Fair Go Casino is not responsible for losses caused by incorrect payment information supplied by you or by interruptions affecting a third-party payment provider. Deposited funds are intended for legitimate use of the services and must not be used to test payment systems or facilitate unlawful activity.

Minimum and maximum deposit limits, processing times and any applicable fees may be displayed during the transaction process. Your bank or payment provider may apply separate charges.

Requesting Withdrawals

Withdrawal requests may be subject to identity, payment and transaction checks. Fair Go Casino may return funds to the original payment method where this is reasonably possible or use another method approved during the verification process.

You must complete any applicable wagering requirements before withdrawing promotional funds or associated winnings. Withdrawals may be reviewed for irregular play, payment misuse, duplicate accounts or other breaches of these terms. Processing times can vary according to the method selected and the checks required.

Fair Go Casino may reverse or refuse a transaction where it reasonably suspects fraud, unlawful conduct, an unauthorised payment or a breach of the account rules. Any lawful taxes or charges connected with your activity remain your responsibility.

Promotions and Bonuses

Promotions, bonuses and rewards are available only under the terms shown with the relevant offer. Those terms may specify eligibility, qualifying deposits, expiry dates, wagering requirements, game contributions, maximum winnings, withdrawal restrictions and limits on one offer per person, household, device or payment method.

You should review the full promotion details before opting in. Fair Go Casino may correct obvious errors, amend or withdraw an offer where permitted, or withhold a reward if the qualifying conditions have not been met.

Promotional participation must be genuine and consistent with the intended purpose of the offer. Abuse of a bonus, including coordinated activity, multiple accounts or exploiting a technical error, may result in cancellation of the bonus and related winnings.

Using the Services Properly

You may use Fair Go Casino only for personal entertainment and in accordance with these terms. You must follow the displayed game instructions and use the website honestly, responsibly and without interfering with its operation.

• Keep your account information secure and truthful.
• Use authorised software, devices and payment methods.
• Respect transaction limits and promotion conditions.
• Report errors or suspicious activity when identified.

Games are generally determined by the rules and technical systems presented on the website. If a material technical error affects a game or transaction, Fair Go Casino may correct the error and take reasonable steps to restore the affected position.

Conduct That Is Not Allowed

You must not use the services to commit fraud, launder money, conceal the source of funds, evade account restrictions or support any unlawful activity. You must not interfere with the website, its games, security controls or other customers' use of the platform.

Prohibited conduct includes attempting to gain an unfair advantage through bots, automated tools, collusion, software manipulation, data extraction, chargeback abuse or exploitation of faults. You must not upload harmful code, introduce malicious material or attempt unauthorised access to any system.

Fair Go Casino may investigate suspected misconduct and preserve relevant information where appropriate. Action may include cancelling transactions, voiding affected play, restricting an account or referring a matter to an appropriate authority.

Ownership of Website Content

Fair Go Casino or its licensors own or control the website design, text, graphics, trademarks, game presentation, software and other content made available through the services. These materials are protected by applicable intellectual property laws and may not be copied, modified, distributed or commercially exploited without permission.

You receive a limited, personal and non-transferable right to access the website for its intended purpose. This right ends when your access is suspended, your account is closed or these terms otherwise cease to apply.

Limits on Responsibility

Fair Go Casino aims to provide a reliable service but does not guarantee that the website will always be uninterrupted, error-free, secure or available. Access may be affected by maintenance, network conditions, third-party services, device problems or events outside reasonable control.

To the extent permitted by law, Fair Go Casino is not responsible for losses caused by your failure to protect account credentials, incorrect information, unauthorised access resulting from your conduct, payment-provider issues or use of unsupported equipment.

Nothing in these terms excludes or limits a right or remedy that cannot lawfully be excluded or limited. Where liability cannot be excluded, it will be limited to the extent permitted by applicable law.

When Access May Be Restricted

Fair Go Casino may suspend, limit or close an account if information cannot be verified, these terms are breached, suspicious activity is identified, a payment is disputed or continued access could create a security, legal or consumer-protection concern.

Where practical, we may provide an explanation and instructions for resolving the issue. During a review, deposits, games, bonuses and withdrawals may be restricted. Any remaining balance will be handled after account checks and adjustment of amounts that are invalid, disputed or owed.

Handling Personal Information

Personal information is handled in accordance with the Fair Go Casino privacy information and applicable privacy obligations. Information may be collected to create and operate your account, process transactions, verify identity, provide support, improve services and protect the platform.

Information may be shared with service providers or other parties where reasonably necessary for payment processing, security, verification, fraud prevention, legal compliance or the operation of the website. You should review the applicable privacy information for details about collection, use, retention and available rights.

Responsible Gambling Support

Gambling should remain an enjoyable form of entertainment, not a way to earn income or recover financial losses. Set limits that suit your circumstances and avoid gambling when distressed, impaired or under pressure.

• Decide your spending and time limits before playing.
• Do not chase losses or borrow money to gamble.
• Take regular breaks and monitor your behaviour.
• Use available account controls if gambling is becoming difficult to manage.

You may ask Fair Go Casino about available responsible gambling measures, including restrictions or account closure. If you are concerned about your gambling, consider seeking independent professional support from an appropriate Australian service.

Changes to These Conditions

Fair Go Casino may update these Terms and Conditions to reflect changes to the services, security measures, operational practices or applicable obligations. The revised version will be published on the website with an updated effective date where appropriate.

Changes will apply from the time stated in the updated terms or, if no date is stated, when they are published. If you continue using the services after an update, that conduct indicates acceptance of the revised provisions. If you do not agree, you must stop using the website and contact Fair Go Casino about your account.

How to Contact Fair Go Casino

Questions about these Terms and Conditions, account access, verification, payments or responsible gambling can be directed to Fair Go Casino at [email protected]. Please include enough information for your request to be understood, but do not send your password or full payment credentials.

Fair Go Casino may ask for additional information to confirm that a request comes from the account holder. These terms, together with the documents and rules referred to in them, should be read as the governing conditions for your use of the services.

Last updated: 9 September 2026